No one wants to have to deal with the aftermath of a car accident, but there are times when a collision is unavoidable. If you have been in an accident with your car, getting the car back on the road is the first priority, and knowing what steps to take are critical to making that happen.
Filing an Insurance Claim
The first thing you need to do after an accident is to file a claim with your insurance company, letting them know when and where the accident happened. The insurance company will get the accident report from the police to determine who was a fault and may want to send an adjuster out to look at the vehicle.
If the car was towed to the auto body shop of a collision center, the insurance adjuster can go there to examine the car, allowing them to get a better look under the car and to talk with the technician at the shop that is working on your car.
Choosing a Collision Center
Once the insurance company has finished its assessment and given you the okay to start the work on the car, you may move the car to the shop of your choice. The insurance company may encourage you to use a specific shop, but they cannot force you to use one over another.
If you have a specific collision repair center that you have used in the past and are comfortable with, move the car there and let them do the work. If they do not have time to do the work, you may have to use the shop where the car was towed to do the repair or wait until the other shop has time to get your car in and fix it.
Factory Parts for Your Repair
Some repair centers will shy away from factory parts for auto body repairs because the cost of the parts is higher than if they use reproduction or aftermarket parts to complete the work. Most reproduction parts are as good as the factory parts, but if the car is new, you may want the factory parts on it to retain the value of the car.
You can also request that the shop use factory parts, but be aware that many shops will up the cost of repairs to offset the cost of the factory part, so that change could come as an extra cost on your final bill.
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